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It seems simple to get started in e-commerce. You don’t have to worry about finding and setting up business premises. You can even if need be, run it out of your garage. If you follow a drop-shipping model, you don’t even need a place to store stock.
The overheads are lower as well, and it might be easier to scale up the stock. But it’s not all sunshine and roses. Selling online is more difficult because there is a lot of competition, you need to help people find your store, and you don’t get to see them in person to persuade them to buy.
It’s therefore even more important to ensure that every customer’s experience is a good one. This, in turn, means staying ahead of the pack when it comes to client expectations. Every stage of the customer experience needs to be on track, from your initial value proposition right through to payment and delivery options.
And this can be difficult, especially when we consider how fast tech is advancing. If you don’t keep up, you run the risk of looking out of touch with the times, and this can make things difficult for you as a business.
But where do you start? To help you out with that, we’ve got an information-packed infographic for you. Created by the team at Subscriptionly, it has more than enough information to set you on the correct path.
What’s more, there are ideas that can be implemented easily and quickly, or, at the very least, adapted no matter what budget your business has. So, maybe you can’t quite afford to offer multiple shopping channels right now. That’s no problem; why not look at changing up the delivery options instead?
And unlike a lot of info online, this has all been backed up by statistics. The infographic is not a product of good-mannered guesswork, but rather evidence-based information that will really make a difference for you.
Anyway, why don’t we let the information speak for itself? Take a few minutes out of your busy schedule to look it over – you won’t be sorry.